AMAZING OPPORTUNITY
OLX is conducting off-campus drives for the position of Executive as Work From Home, India. Kindly follow the required steps . Kindly find the Apply Link below
OLX Recruitment:-
Position: Executive
Salary: Up to 40K Per Month*
Degree: Any Graduate
Batch: 19/20/21/22/2023
Experience: Freshers
Location: Work From Home, India
JOB DESCRIPTION:-
- Replying to e-mail queries, requests, concerns and Google Play store reviews on behalf of OLX
- Call customer as per the process as and when required
- Ensuring the quality responses to all queries and complaints
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing re-open cases
- Maintaining the first response time within defined SLAs for Email and social media tickets
- Ensuring customer satisfaction on responses and limiting disatisfaction
- Knowing OLX products inside and out so that you can answer questions
- Be flexible as per the business requirement subject to overtime during offs.
ELIGIBLITY CRITERIA–
- Any Graduate from any discipline
IMPORTANT POINTS:-
- Excellent written and verbal skills
- Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
- Must possess ability to navigate multiple systems at once and multi-task
- Must be customer centric
- Extreme dedication, sincerity and willingness to go the extra mile
- Good knowledge of basic computer skills
- Desire to work in a fast paced, challenging environment.
